ADH's global services ensure you're never without support, regardless of your location. Our comprehensive network, consisting of nearly 15 subsidiaries and dealerships across various regions, offers technical assistance, training, service interventions, and spare parts. Our strategically positioned technicians and engineers guarantee prompt responses when service is needed. Our tightly integrated service network ensures nearby assistance, while our telephone analysts stand ready to help troubleshoot issues remotely. For added convenience, we offer virtual service for press brake and laser cutting machines via high-speed internet, allowing our service personnel to view your machine in real-time, swiftly identifying and resolving issues to optimize machine availability.
Efficient and Professional
Our team of expert engineers is prepared to deliver swift and accurate support across all technologies and applications. Remote connections enable us to effectively address and manage critical issues.
Global Presence
Our 15 service centers are accessible worldwide, ensuring support regardless of your location. Our primary goal is to ensure your complete satisfaction.
Service intervention
When machine components require replacement, our service engineers promptly visit your facility to restore operations. We aim to provide direct and efficient intervention, maximizing your uptime and production efficiency.
Tech support escalation/Strong factory tech support
For complex cases, ADH has implemented a "tech support escalation" process, engaging the most qualified team to find optimal solutions rapidly. Our ultimate objective is to guarantee your satisfaction.
Equipment Servicing and Fine-Tuning
Machinery Setup Oversight
Deployment and Operational Readiness
Upgrades and Restorations
Assessment and Upkeep
User and Practical Instruction
Initial Product Assistance
Remote Support and Virtual Consultations
Punching and Shearing Equipment Specialists
Fiber Optic Laser Cutting Technology Experts
Hydraulic Press Brake Professionals
Automation and Systems Integration Team
Laser Source Technicians
Software and Computer-Aided Design/Manufacturing Specialists
Application Engineering Division
Proactive Equipment Care
ADH's machinery is engineered for long-term reliability and optimal productivity. However, continuous operation demands proper upkeep, best handled by ADH-certified technicians.
Our proactive maintenance plan dispatches an expert technician to your facility on a predetermined schedule. Select a maintenance frequency that aligns with your operational needs, or let us suggest an ideal timeline to maintain your equipment's efficiency.
ADH's proactive care program offers unparalleled service, representing the smartest approach to safeguarding your productivity and ensuring your machinery operates at its full potential.
Optimized performance through precise machine adjustment and calibration.
Maintenance conducted in strict adherence to manufacturer guidelines.
Reliable, proficient, and seasoned technicians with comprehensive equipment expertise.
Exclusive discounts on replacement components.
Prioritized response to urgent service requests.
Remote assistance available at 50% off as part of the proactive care package.
Specialized terms for training, operational refresher courses, and software offerings.
Machine upgrades
ADH's innovative modular engineering strategy allows for the enhancement of sheet metal working machines with cutting-edge features and functionalities, boosting their efficiency, adaptability, and automation levels. These improvements can be implemented at any point in the machine's lifecycle, with each upgrade requiring a tailored assessment. By incorporating advanced capabilities into existing production equipment, machines can tackle a broader spectrum of operations and boost output. ADH's comprehensive machine services cover both the planning and execution of these upgrades.
Elevating machines to next-generation standards
Amplifying productivity
Expanding feature sets
Industry 4.0 integration (Intelligent manufacturing)
Prolonged operational lifespan
Genuine Components and Supplies
Maximize your systems' efficiency by utilizing authentic spare parts and supplies, readily available from our extensive inventory. Our exclusive partnerships ensure unbeatable pricing for our valued clientele.
Our expert technicians offer top-tier repair services for various components, including gearboxes, torch suspensions, bevel heads, controllers, and circuit boards.
Should you ever need a replacement part for our robust machinery, our premium components are engineered for enduring performance and swift delivery, reducing downtime and boosting your bottom line.
Our Parts Division maintains a comprehensive stock, with 97% of orders dispatched within 1-2 business days. For urgent needs, we also provide same-day air shipping options.
Supply agreements
Technical support
Component restoration
Swift distribution
Enhancing Skills and Operational Efficiency
Our cutting-edge machinery, built to exacting standards, empowers your company to meet the most stringent quality and productivity requirements. Combining these advanced machines with proficient operators amplifies efficiency, underscoring the importance of maximizing equipment utilization to fulfill your specific needs.
Our team of seasoned instructors imparts hands-on knowledge and expertise in cutting and bending technology. They provide valuable insights and tips to achieve optimal results, even for the most challenging cutting operations. Our practical training approach allows participants to engage directly with our facilities, equipment, and software, unlocking their full potential.
We offer flexible training options, conducted either at our premises or at your location. Our instructors can demonstrate the most effective bending and cutting techniques on your own machines, tailored to your operators' needs. We deliver comprehensive user guidance and training for both the latest and legacy ESA/Cybelec or DELEM CNC control systems.
Benefits
Consolidating specialized knowledge into thorough educational programs.
Capturing our technical proficiency and its real-world applications in instructional resources.
Instructors skilled in both technical subject matter and teaching methodologies.
Seasoned educators with proven long-standing experience.
Collaborative knowledge sharing among course participants.
Promoting secure system utilization.
Minimizing post-training productivity lags.
Enhancing employee engagement and motivation.
Software Support
Our extensive suite of contemporary CAD/CAM support services encompasses telephone hotlines, remote assistance, update and expansion programs, workshops, and expert consultations.
Software plays a pivotal role in ADH machinery. In today's rapidly advancing technological environment, software demands consistent upkeep and modifications to address evolving business needs. Consequently, ADH is dedicated to the ongoing enhancement of machine PC software, alongside factory and office software solutions, aligning with cutting-edge technological trends.
Care benefits encompass:
Remote assistance for CAD/CAM, system software versions, and offline software, available up to 12/5.
Swift response to software issues affecting crucial business applications.
Assured access to product experts within the specified response window.
Voice-based support services.
Virtual desktop assistance.
Ability to lodge service inquiries.
Resolution of software glitches.
Addressing and rectifying critical concerns/urgent patches.
Enhancements and feature additions in CAM & Tulus software.
Software upgrades furnished by ADH.
Participation in ADH-facilitated expert forums, including workshops, discussions, and knowledge-sharing sessions.
Sentry Service and Extended Warranty Options
At the core of our approach lies a commitment to maximizing your time and resources. We achieve this by vigilantly tracking machine health and leveraging data gathered from the equipment foundation to refine maintenance schedules. While ADH machines are engineered for longevity and reliability, consistent upkeep and servicing are essential for sustained, cost-effective operations.
Our comprehensive service plans guarantee that maintenance adheres to the most current industry standards, ultimately leading to the lowest overall ownership expenses. By entrusting the entire machine lifecycle to our service agreements, clients can rest assured that maintenance protocols are strictly followed, significantly reducing the likelihood of unexpected production halts. This strategy stands as the premier method for ensuring peak machine efficiency and dependability.
Factory Trained Service Engineers Will
Execute Precise Calibrations.
Conduct Thorough Tune-ups.
Carry Out Accurate Alignments.
Scrutinize Machine Components.
Propose Tailored Maintenance Plans
Pinpoint Essential Parts.
Monitor & Confirm Optimal Machine Performance.
Detect Potential Failures Early.
The Benefits of Choosing ADH's Service Agreement:
Reduced Labour Costs.
Complimentary Technical Assistance.
Expedited Service Response.
Lower Prices on All Replacement Parts.
Comprehensive Maintenance Checklist.
Manufacturer-Approved Preventive Care Program.
No-Cost Technical Support During Business Hours.
Industry-Leading Alignment Tools and Techniques.
Genuine Parts Backed by 6-Month Warranty.
Our Customers
The following big brands are using our machines.
Contact Us
Wondering which equipment best suits your sheet metal production? Allow our experienced sales professionals to help you identify the most appropriate solution for your specific needs.